xbajiee Privacy Policy

1 Who We Are

xbajiee is an online gaming platform operating at https://xbajiee.com, offering casino games, slots, fishing games, live dealer tables, and related entertainment services to players in Bangladesh. When this Privacy Policy refers to "xbajiee", "we", "us", or "our", it means the xbajiee platform and the team responsible for operating it.

This Privacy Policy applies to all personal data collected through the xbajiee website, mobile application, customer support channels, and any other service we provide. By registering an account on xbajiee, you acknowledge that you have read and understood this policy.

If you have any questions about how xbajiee handles your personal data, you can reach our team at [email protected] at any time. We aim to respond to all privacy-related enquiries within 5 business days.

2 Data We Collect

xbajiee collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically through your use of xbajiee, and information received from third parties such as payment processors and identity verification services.

xbajiee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

xbajiee uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and secure your xbajiee account, including verifying your identity and processing login requests.
• Payment processing: To handle deposits, withdrawals, and refunds in BDT through your chosen payment method.
• Legal compliance: To meet our obligations under applicable anti-money-laundering (AML), know-your-customer (KYC), and responsible gaming regulations.
• Fraud prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, and other prohibited conduct on the xbajiee platform.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
• Platform improvement: To analyse usage patterns and technical performance data to improve the xbajiee platform experience.
• Responsible gaming: To monitor gaming behaviour and apply responsible gaming tools where necessary to protect players from harm.
• Marketing communications: To send you promotional offers and updates about xbajiee — only where you have given explicit consent to receive them. You can opt out at any time.

xbajiee will never use your personal data for purposes that are incompatible with those listed above without first obtaining your consent or establishing a new lawful basis for doing so.

4 Legal Basis for Processing

xbajiee processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contractual necessity: Processing required to fulfil our obligations to you under the xbajiee Terms and Conditions — for example, processing your deposits and withdrawals or managing your account.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML and KYC requirements.
• Legitimate interests: Processing carried out for xbajiee's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as receiving marketing communications from xbajiee. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Cookies & Tracking Technologies

xbajiee uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit xbajiee.

• Essential cookies: Required for the xbajiee platform to function. These cannot be disabled as they are necessary for login sessions, security, and core functionality.
• Analytics cookies: Used to understand how players navigate xbajiee, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised.
• Preference cookies: Used to remember your settings and preferences on xbajiee, such as language and display options.
• Marketing cookies: Used only where you have consented, to deliver relevant promotional content related to xbajiee offers.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using xbajiee, but some features may not function as intended.

6 Data Sharing & Third Parties

xbajiee does not sell your personal data. We share data only where necessary and only with trusted parties who are contractually required to handle it securely and in accordance with this policy.

• Payment processors: To facilitate deposits and withdrawals in BDT. These providers receive only the financial data necessary to process your transaction.
• Identity verification providers: To complete KYC checks required by law. Document data is shared securely and is not retained by xbajiee beyond the verification process.
• Game providers: Third-party game studios whose titles are hosted on xbajiee may receive anonymised session data for technical and fairness auditing purposes.
• Fraud prevention services: To detect and prevent fraudulent activity across the xbajiee platform.
• Legal and regulatory authorities: Where xbajiee is required by law, court order, or regulatory obligation to disclose personal data.

All third parties with whom xbajiee shares data are required to implement appropriate technical and organisational security measures. xbajiee does not permit third parties to use your data for their own marketing purposes.

7 Data Retention

xbajiee retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active account on xbajiee, plus a minimum of 5 years after account closure to meet legal and regulatory obligations.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction in accordance with financial record-keeping requirements.
• KYC documents: Retained for the period required by applicable AML regulations, typically 5 years from the end of the business relationship.
• Support communications: Retained for up to 3 years from the date of the interaction, unless a longer period is required for an ongoing dispute or legal matter.
• Technical and analytics data: Typically retained in anonymised or aggregated form for up to 2 years.

When data is no longer required, xbajiee securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8 Data Security

xbajiee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and xbajiee is encrypted using TLS (Transport Layer Security).
• Sensitive data stored on xbajiee servers is encrypted at rest.
• Access to personal data within xbajiee is restricted to authorised personnel on a need-to-know basis.
• xbajiee systems are monitored continuously for suspicious activity and potential security threats.
• Regular security assessments and penetration testing are conducted on the xbajiee platform.
• Staff with access to personal data receive regular training on data protection and security best practices.

While xbajiee takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect that your xbajiee account has been compromised, please contact [email protected] immediately so we can take protective action.

9 Your Privacy Rights

As a user of xbajiee, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered email address and a description of your request.

xbajiee will respond to all valid privacy rights requests within 30 days. In complex cases, we may extend this period by a further 30 days and will notify you if this is necessary.

10 Children's Privacy

xbajiee is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register or use xbajiee under any circumstances.

If xbajiee becomes aware that personal data has been collected from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on xbajiee, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms including xbajiee. For more information on responsible gaming tools available on xbajiee, visit our Responsible Gaming page.

11 Changes to This Privacy Policy

xbajiee may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your personal data, xbajiee will notify registered players by email or via an in-platform notification before the changes take effect. Your continued use of xbajiee after the updated policy has been published constitutes your acceptance of the revised terms.

We recommend reviewing this Privacy Policy periodically to stay informed about how xbajiee protects your data. If you disagree with any changes, you may request account closure by contacting our support team.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way xbajiee handles your personal data, please get in touch with us through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly through the xbajiee platform
• FAQ: Visit the xbajiee FAQ page for answers to common privacy questions

When contacting us about a privacy matter, please include your registered email address and a clear description of your request so we can handle it as efficiently as possible. xbajiee is committed to resolving all privacy concerns promptly and transparently.